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Is employee motivation and good customer service linked in any way?
Wiki User
∙ 14y ago
A motivated employee will always render better customer service.
Wiki User
∙ 14y ago
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Which domain of psychology is concerned with how learning is linked to intelligence and motivation?
Educational psychology is the domain concerned with how learning is linked to intelligence and motivation. This field focuses on how individuals learn and develop in educational settings, including the factors that influence intelligence and motivation in the learning process.
Why did whaling industry change?
No answering LOL
Where are the employee recognition awards given?
Employee recognition awards are usually made on an annual basis for those employees who have given outstanding service, or who have completed a set period of service with the company. Most companies have an awards ceremony, and this may be linked with a staff dinner or other special event. The awards are usually also announced by the company public relations office and winners have their photographs published in the company magazine and sometimes also in posters around the workplace.
Mini project on employee database using linked list on c language code?
mini project data structure
What is the difference betwen the civil servant and public servant?
The civil service in Ghana is linked very strongly to the military systems. Public service in Ghana is not so closely linked and therefore can be a little more easy to get into.
What can one do if they forget their unlock codes for their phones?
Your only option is to either do a hard-reset of the phone (there will be instructions on how to do this in your user manual, as every phone is different) or to call the customer service. Customer service may be able to send a stored password to a linked email account that will allow you to unlock your phone. A hard-reset will delete all user data, but it will put your phone back to factory settings and allow you to set it up again.
What type of banking service is directly linked to a checking account?
debit card
What is the difference between motivation and arousal?
Motivation refers to the internal force that drives a person to engage in certain behaviors or accomplish specific goals, while arousal relates to the physiological state of readiness or alertness. Motivation involves a goal-oriented mindset, while arousal typically involves heightened physiological activation in response to stimuli.
What is employee deposit linked insurance?
employee deposit linked insurance is such types of insurance in which a employer deposit the premium on your basic wages @ 050%. ( deduction will be made on not exceed Rs.6500/-Pm if your Basic will be more than Rs. 6500/-Pm but your deduction will be made on Rs.6500/-Pm.) and a employee who is the member of EDLI got the Rs. 60000/- or 100000/- after the death from Provident Fund office to show the Death Certificate.regardsS.K. OjhaAM(HR&Admin)
What services are available through online banking with Bank of America?
There are several services available through online banking with Bank of America. Some of the services include: transfer of funds between linked Bank of America accounts, view balance, perform self service account maintenance such as reordering checks, and sending secure online messages to customer service.
Definition of service delivery?
Customer Service D-E-L-I-V-E-R-YDuring a research the eight new features of service D-E-L-I-V-E-R-Y was discovered which will help our customer service representatives go to the top of the league."D" is for Dedicated. The moment a customer needs help, the dedicated customer service representative swings into action. The customer should be made to feel that he is priority number one, not that he's on the bottom of a list and will have to wait his turn."E" is for Empowered. The empowered customer service representative is given what he needs to be able to provide outstanding customer service. Empowerment begins with training, the provision of tools, and the recognition of individual potential. Empowerment is nurtured by showing trust and support, listening to representatives and helping them resolve problems, and removing any obstacles or conditions that make their work harder."L" is for Linked. The members of a customer care team must work together and share information. Great customer service cannot be achieved by individuals working in isolation. Linking should also extend beyond the team to include all other employees of the company in mutual support. A company with employees who work together for the mutual benefit of the company and its customers will quickly rise to the top."I" is for Informed. In the past the customer service department was often neglected by management. Representatives, seen as workers at the bottom of the totem pole, went untrained and uninformed. Today more and more companies have realized the importance of these front-line staff and are treating them like royalty. After all, they are representing the company not only to established customers, but to new and potential customers as well. How customers are treated is how business goes. Customers deal first with customer service representatives. These representatives should receive thorough training on the company's products, systems, policies, and procedures. They should know how to solve problems, what to do when a customer has a crisis, where to find needed information, when to ask for outside assistance, who to contact in specific situations, and how to build customer satisfaction and trust. They should be informed in all aspects of the company and its products and services."V" is for Valued. Before customer service representatives can value their work and your customers, you must show them that you value them. If they feel like valuable employees doing work that is valued, they will produce far greater results than if they feel insignificant in an insignificant job. You can emphasize that you value them by providing training, asking for their opinions and feedback, responding to their needs and questions, acknowledging their contribution, praising them, and offering financial incentives to the degree possible and other rewards. Rewards might include gift certificates or small gifts on appropriate occasions."E" is for Experienced. An experienced customer service representative learns to be knowledgeable but not overly technical with customers. He or she shows confidence but not arrogance, friendliness but not familiarity, helpfulness but not insistence, and attentiveness but not intrusiveness. The representative may be smartly dressed but never overpowering. It takes experience to automatically strike the right balance and quickly shift to a new balance for the next customer."R" is for Representative. The customer service representative should always act in the best interests of the company. From personal appearance to speech and action, the representative should project a strong, positive image of the company and a sincere interest in helping the customer. At the conclusion of a contact with the representative, the customer should feel happy about doing business with a company whose employees are warm and friendly as well as efficient and knowledgeable."Y" is for "Your" Responsibility. The customer service representative accepts responsibility for his role as a front-line representative for the company. He knows that to a customer, he IS the company.Not just customer service representatives, but all employees of a company are responsible for delivering good customer service, and delivery means being a dedicated, empowered, linked, informed, valued, and experienced representative who accepts responsibility.
What were the Middle colonists originally in search of?
Persons who migrated to the original Middle Colonies of America were motivated by a search for rich farming land. Their second motivation was for religious freedom. Their third motivation, linked with the first, was for economic gain and improvement in their life style over what was possible in Great Britain, and other European countries.
