a person who is rude, thoughtless and a general pain in the neck!
how to deal with a difficult customer in a retail store
This is not particularly difficult. Just think about what you would want if you were a customer.
Interesting and very difficult to put into x amount of letters.
good customer assistant should always be happy to assist the customers with all enquires and complaints.a good customer tries to find the solution of the enquires no matter how difficult it is.customes like to a service assistant smiling all the time,which you love and care for your position.thanks
The reasons why a customer could be difficult can vary and you need to handle them according to company policies. You will need to assess what the customer's issue is, whether or not they can be helped and whether or not you are the person who can help them. Remain calm, be polite and respectful and show a degree of empathy. Sometimes just listening to the customer is all they really need. If the situation is beyond your ability to help, follow your company's policies. The particular situation might require you to direct them to Customer Service, call someone for them, or escort them to the individual or department who can assist, etc. Verbally or physically abusive customers can endanger you and other customers. Follow company protocol in such situations. You may need to request assistance from your supervisor, Security or even call 911. Sometimes irate or irrational behavior can be the result of a medical condition, so always be very aware of what is going on with a particularly difficult customer.
Describe a situation where you have had to deal with a difficult customer what did you do what was the outcome
how to deal with a difficult customer in a retail store
This is not particularly difficult. Just think about what you would want if you were a customer.
A difficult customer is someone who is unhappy with the product or service he or she is receiving wants an answer right now will not take no for an answer wants the situation resolved.
One way that you may have helped a customer in a difficult situation is to calm a customer who was upset. You may have also helped a customer to make up his mind about something. Or you could have helped a customer put together and outfit for a very special occasion.
to convince the customer that the product is really worth to buy .
Tell me about a time when you dealt with a difficult customer Describe what you did to ensure they lefy satisfied ?
You could deal with a difficult customer by using active listening and letting them know that you have empathy. You could also make the problem right or seek a mutually acceptable solution to the problem.
I had heard that he was a difficult and stubborn customer, but I found him to be very reasonable.
A customer service officer puts the needs of the clients above their own. They seek solutions and diffuse difficult situations.
compassionately
Some customer service companies use this as a (private) code to mean a difficult or argumentative customer. Some other companies, seemingly unaware of the previous usage, have made this a public priority customer rating. Make your pick.