A difficult customer is someone who is unhappy with the product or service he or she is receiving wants an answer right now will not take no for an answer wants the situation resolved.
One way that you may have helped a customer in a difficult situation is to calm a customer who was upset. You may have also helped a customer to make up his mind about something. Or you could have helped a customer put together and outfit for a very special occasion.
Describe a situation where you have had to deal with a difficult customer what did you do what was the outcome
You can talk about how you repeated the needs of the customer back to them and then solved their problem. It is always positive when you can take a complaint and turn that into a happy customer.
how to deal with a difficult customer in a retail store
This is not particularly difficult. Just think about what you would want if you were a customer.
The customer is always RIGHT!
to convince the customer that the product is really worth to buy .
Tell me about a time when you dealt with a difficult customer Describe what you did to ensure they lefy satisfied ?
a person who is rude, thoughtless and a general pain in the neck!
This may be a difficult example.
You could deal with a difficult customer by using active listening and letting them know that you have empathy. You could also make the problem right or seek a mutually acceptable solution to the problem.
Hi , Don't call customer to me