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The drive is probably being used by something and won't release it to eject the disk. Close all the applications and try again. If you only have the Finder open, then it might be trying to read a file or is busy with the disk, for example indexing it in order to find files easier.

You might have to log out or relaunch the Finder. Try to eject after each step. If it still won't eject, restart and hold the mouse button down and eject button down during the startup. It should eject automatically.

As a next resort, restart your computer in 'Safe' mode by restarting...wait for the startup sound...quickly hold down the SHIFT key and hold down the mouse button. After the startup finishes, if the disk did not eject automatically, try to eject the disk normally.

If nothing works, shut down the Mac. Try to eject manually... With the Mac turned off...

There should be a small hole somewhere by the drawer - probably next to the button. Straighten out a paper clip and push it into the hole to release the drawer. Don't force it. If the disk has jammed in the drive, you can ruin the drive by forcing it open. If it won't eject with a gentle but steady push, you will have to take out the drive and carefully open it up and get the disk out. If you are not capable of that, then take it in to the service center. There is a free application that adds an eject button to the top menu of OSX. It may open the drive drawer for you. Ejector will an iPod, a CD, a DVD, a USB Key and a .dmg. You can then safely disconnect them from your mac. To get Ejector: http://www.jeb.com.fr/en/ejector.shtml To get Ejector to start automatically at every login:

* Go to the Apple menu, then System Preferences, then Accounts, then select Startup items, and drag Ejector to the list.

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Q: I have Mac. I can't get the CD-rom drawer to open. Pushing the eject button doesn't work. How can I get the drawer to open?
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