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I only have a black screen and a mouse arrow but nothing else works what is the issue?
Wiki User
∙ 15y ago
Reboot into safe mode (By pressing the F8 key when you start your computer) and see if you get the windows screen. If it is black in safe mode then means your windows is corrupted. If you can see the screen that means windows is ok. Run msconfig under safe mode then reboot and see if everything works.
Wiki User
∙ 15y ago
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