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it simply means that we dont rele care because customers relie on us being rude more than being polite. It means that we are having trouble coping and we dont have anything else to do but to yell at the customers who take it and help us with our problems when they feel like it.

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Q: I reported two clerks in your Waterloo store as being rude to several customers i know and received not one aswer to this does this mean you do not care You have no idea how rude?
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