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you will have to get macy's to remove the charge-off from your report or change it to a good standing remark. because they will show a new account opened on you report along with the charge-off. if they agree to change it get it in writing and report it to the bureaus when they report it. the lender only can remove the charge-off

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Q: If you recently paid off a charge-off with Macy's and they reinstated your account will the old information be removed and start fresh with reporting?
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