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Employers and employees should raise and deal with issues rapidly and should take action consistently while carrying out any required investigations. Employers should bring up to date employees of the foundation of the problem and give them an opportunity to place their case in return before any decisions are made. Employees should aim to straighten out grievances informally with their manager. Many problems can be raised and developed during the course of everyday working relationships. This allows for problems to be matured quickly. Attempts must be prepared to make your mind up the issue informally, conditional on the employee’s grievance nature. However if the employee remains displeased with the conclusion they may possibly insist on the matter proceeding to a full grievance inquiry.

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Q: Insist the employee discuss their grievance or issue with you first?
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