Is IT software company have travel departments?

Answer 1

To the extent I can make any sense out of the question, some software companies may have an in-house travel agent, if their salespeople (it's almost always the salespeople) do a lot of traveling. This is usually an agent of an outside company who is simply sited at the software company (that is, they have an office there) because the software company is such a big client of the travel agency, and the agent probbly does work for other clients as well when they're not needed by the company they're sited at. Having an on-site agent allows the agency to print and hand out tickets immediately as opposed to having to send them with a delivery service, and at a certain point it just makes economic sense to stop spending money on that, especially if the software company is doing a lot of last minute travel where there may need to be several deliveries made each day because the guy with the 10 AM flight can't wait till 10:30 the next morning to get his tickets, and the guy who discovered at noon that he's got to be in Chicago tomorrow morning needs another delivery for HIS tickets, and so on.

I worked for a software company once that had a specific off-site travel agent we were supposed to go through for travel arrangements. That company later merged with another company who had a travel agent actually in their offices, so we switched over to using that agent instead. A few years later (when we weren't doing as much travel, and e-ticketing became widely available so we didn't have to have physical airplane tickets anyway), that agent moved back to the travel agency's offices.