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Is this effective Listening to and understanding how the customer feels about the situation?
Wiki User
∙ 12y ago
Yes
Wiki User
∙ 12y ago
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Is listening to and understanding how the customer feels about the situation effective or ineffective?
Without defining the situation, Listening and understanding is about as important as asking the right questions. In this case more work needed to be done.
Listening to and understanding how the customer feels about the situation effective or ineffective?
Without defining the situation, Listening and understanding is about as important as asking the right questions. In this case more work needed to be done.
Is Asking questions about specific reasons why the customer is upset effective or ineffective?
Effective; you need to understand the situation.
Describe a specific situation where you provided excellent customer service why was it effective?
Friendly smile and offer help when needed. It was effective at work.
What is the definition of an effective customer service?
Effective customer service is defined by the satisfaction of the customer and the customer's willingness to return to do business in the future.
Is this effective or ineffective Listening to and understanding how the customer feels about the situation?
EFFECTIVE
Is Listening to and understanding how the customer feels about the situation effective?
Yes
Is this effective Listening to and understanding how the customer feels about the situation?
Yes
Is listening to and understanding how the customer feels about the situation effective or ineffective?
Without defining the situation, Listening and understanding is about as important as asking the right questions. In this case more work needed to be done.
Listening to and understanding how the customer feels about the situation ineffective or effective?
Without defining the situation, Listening and understanding is about as important as asking the right questions. In this case more work needed to be done.
Listening to and understanding how the customer feels about the situation effective or ineffective?
Without defining the situation, Listening and understanding is about as important as asking the right questions. In this case more work needed to be done.
Is Asking questions about specific reasons why the customer is upset effective or ineffective?
Effective; you need to understand the situation.
Describe a specific situation where you provided excellent customer service why was it effective?
Friendly smile and offer help when needed. It was effective at work.
What is the definition of an effective customer service?
Effective customer service is defined by the satisfaction of the customer and the customer's willingness to return to do business in the future.
What is a good customer care skills?
listening
Why is it important to handle any client complaints in a positive manner ensuring you adhere to?
When a customer complains, it is usually for a good reason or genuine concern. We must take care of the customer by listening to the complaint and resolving the situation positively to ensure a happy customer, and adhere to organisational procedures.
1 What is active listening?
Active listening means listening with the intent to do something about it. It is a skill taught in good customer service.
