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The introduction of characteristics of service refers to identifying and understanding the unique attributes that differentiate services from goods. These characteristics include intangibility, inseparability, variability, and perishability, which impact how services are designed, delivered, and consumed. Understanding these characteristics is crucial for developing effective service strategies and enhancing customer experiences.
Genetic variability is the tendency of individual genetic characteristics in a population to vary from one another.
The characteristics of service are perish ability, intangibility, heterogeneity variability, and inseparability. Their marketing implication are that quality is reliant upon uncontrollable factors, lack of being sure whether the deliveries are the correct ones to be promoted and planned, satisfaction and delivery to the customer are dependent on employees.
human nature
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Variability and Central Tendency (Stats Student)
Variability Services are highly variable because the quiality of service depends on who provides and where and when they are provided. The level of service provided suring peak season may differ from the service provided during off-peak season if consistency is not being practiced. For example, when there is less number of customers, services are more specific and polite. If there is large number of customers, service provider tend to be busy and might lose some service to the customers. Variability can also means lack of consistency. For example, if one day you eat in a restaurant, the food and service was very good but the next day, it becomes bad. Information: Yi Ruda
River regime can describe one of two characteristics of a reach of a river: * The variability in its discharge throughout the course of a year in response to precipitation, temperature, evapotranspiration, and drainage basin characteristics
Variability Services are highly variable because the quiality of service depends on who provides and where and when they are provided. The level of service provided suring peak season may differ from the service provided during off-peak season if consistency is not being practiced. For example, when there is less number of customers, services are more specific and polite. If there is large number of customers, service provider tend to be busy and might lose some service to the customers. Variability can also means lack of consistency. For example, if one day you eat in a restaurant, the food and service was very good but the next day, it becomes bad. Information: Yi Ruda
Characteristics of servicer organization
How do you achieve economy in transportation by maintaining almost same service level