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List three things you can do to ensure that a customer returns to your business?
Wiki User
∙ 12y ago
friendliness
price honest dealing
convience
Wiki User
∙ 12y ago
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How do you talk to an aggravated customer?
u talk to him with a calm voice and try to explain things in the best way possible. In a business the customer is always first.
Why should there be excellent customer service?
Because the Business wants customers to do two things. 1st Come back again, and if there is not excellent service they will not. 2nd Tell their freinds that the business is a good place to go.
What tends to happen in regards to customer tolerance over time?
There are two things that tend to happen to customer tolerance over time. In many cases the customer adapts and begins to expect less. In other cases, the customer becomes hostile and belligerent and begins to cut off business relationships with any company that does not cater to his or her views on what customer service should be.
Why is important to make customer feel welcome?
It gives the business a good reputation. If you are not welcoming they will feel rejected and possibly leave. The point of a store is selling things... right?
Why the way things are said and the tone of voice effects the way a customer experiences customer service?
It is important to be polite when talking to customers when in sales positions. The tone of voice can affect whether people buy products from the business or if they come back again.
What makes a great business?
Two things: a need for what the business offers, and great customer service.
What is the definition for commercial customers?
People who are buying things on behalf of a business, as opposed to personal buying.
How do you talk to an aggravated customer?
u talk to him with a calm voice and try to explain things in the best way possible. In a business the customer is always first.
How would you manage a small business to ensure success?
Obvious the only way to run any business is to know Jesus Christ in all your choices and decisions. After this all other things will automatically fall in place to ensure success.
Can you give examples of customer focused?
Examples of customer focused are putting the customer at the center of the business. Their needs are the top priority in all business decisions. This could be simple things such as having coffee and snacks available at all times for them or free calendars and magnets. It is giving the customers everything they need.
What mystery customers are?
Mystery customers is someone pretending to be a real customer for a store or a restaurant and secretly check things about the business such as customer service, cleanliness of the store and if the employee are doing their job right.
What are control mechanisms in a business?
Control mechanisms are things managers establish to ensure that their operations don't stray too far from their business objectives. For instance, budgets are considered a control mechanism.
How is a mystery shopper helps job services?
A mystery shopper helps ensure that anyone at anytime at a store is treated fairly and given the attention and service they need as a customer at that particular store. It is used to evaluate customer service among other things.
How to make grand business to start gaining?
Getting a business to start earning money takes a number of different things in order to achieve success. Things like having a great product, good marketing, good customer service and good prices are among a few things needed to make a brand business start earning money.
Why should there be excellent customer service?
Because the Business wants customers to do two things. 1st Come back again, and if there is not excellent service they will not. 2nd Tell their freinds that the business is a good place to go.
What on earth does business crm mean?
CRM MEANS: CUSTOMER RELATIONSHIO MANAGEMENT. CRM CAN BE DEFINED SIMPLY AS A STATEGY THAT FOCUSES ON HOW YOU CAN INTERACT WITH YOUR CUSTOMERS.IT IS GENERALLY USED AS A SOFTWARE SOLUTION TO KEEP TRACK OF THINGS CUSTOMER RELATED.
What tends to happen in regards to customer tolerance over time?
There are two things that tend to happen to customer tolerance over time. In many cases the customer adapts and begins to expect less. In other cases, the customer becomes hostile and belligerent and begins to cut off business relationships with any company that does not cater to his or her views on what customer service should be.
