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If the CD/DVD drive still opens and closes, the best thing to do if you are running XP is

Start > Control Panel > Performance and Maintenance > system. Hardware tab > Device manager

Then look for the DVD or CD drive, right click and either enable it or update the driver. Then your drive should work again.

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14y ago
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Wiki User

15y ago

Maybe it's because the DVD/CDs are scrached. Otherwise, there is a problem with the CD-ROM.

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15y ago

CD-ROM drives cannot play DVD discs. For that you will need a DVD-ROM or DVD-R/W drive.

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Q: My CD DVD rom isn't working what can be the problem?
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