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to take the company away from its roots as a hardware manufacturer and lead it into services, which included everything from consulting on the design of corporate systems to running a company's e-commerce operation.

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Q: On what strategic course did IBM embark under Louis V. Gerstner Jr.?
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What has the author Louis V Gerstner written?

Louis V Gerstner has written: 'Who says elephants can't dance?'


From what university did Louis V. Gerstner Jr. graduate?

Harvard Business School


How did Louis V. Gerstner Jr. distinguish himself as chairman and chief executive officer of the Travel Related Services division of American Express Company?

Gerstner spearheaded the successful "membership has it privileges" promotion. Gerstner's division was continually the most profitable in the company and in the entire financial services industry


How may IBM be said to have thrived under Louis V. Gerstner Jr.'s membership?

In the nine years since Gerstner had arrived, the value of a share of IBM's stock catapulted from $13 to $80, adjusted for splits.


Under what circumstances did Louis V. Gerstner Jr. become CEO of IBM?

Gerstner became chairman and chief executive officer of IBM in April 1993 as declining sales of mainframe computers led to crippling losses.


How did Louis V. Gerstner Jr. show his commitment to education?

From 1996 to 2002 Gerstner cochaired Achieve, an organization created by U.S. governors and business leaders to drive high academic standards for public schools in the United States.


Under what formative circumstances was Louis V. Gerstner Jr. raised as a child?

Both parents placed high priority on education. Gerstner wrote in his book, "Whatever I have done well in life has been a result of my parents' influence."


What award has Louis V. Gerstner Jr. received?

Honorary Knight of the British Empire, Queen Elizabeth II, 2001.


What is Louis V. Gerstner Jr.'s management style?

"He's an acquired taste. He gets everybody to buy in on a strategy, and then he doesn't micromanage. If you expect to be stroked, forget it." Gerstner also irked some executives with his self-important air.


How may American Express Company be said to have thrived during Louis V. Gerstner Jr.'s term as president of Travel Related Services?

During Gerstner's tenure at American Express membership had increased from 8.6 million to 30.7 million.


Is Louis nice?

Of course he is ! (:


Is Louis Tomlinsons nice?

Of course he is ! (: