Reinventing the wheel at Apex Door Company?

Answer 1

Questions:

（1）What do you think of Apex's training process? Could it help to explain why employees "do things their way" and if so why?

（2）What role do job descriptions play in training in Apex?

（3）Explain in detail what you would do to improve the training process at Apex. Make sure to provide specific suggestions, please.

Answers:

1. There is a weak accountability system. The person assigned to perform training is likely to have very low motivation (a departing employee). With no formal descriptions the trainer will teach "their way" of accomplishing tasks. There is no training documentation. One receives training in "how to train." There are no outcome measures to determine if the training was successful.

2. Job analysis is the procedure through which you determine the duties and nature of the jobs and the kinds of people who should be hired for them. You can utilize the information it provides to write job descriptions and job specifications, which are utilized in recruitment and selection, compensation, performance appraisal, and training. In another hand Job descriptions set the boundaries of jobs in terms of required knowledge and skills. It is a description of the task in adjusting the limits of work in terms with the necessary knowledge and skills. By understanding the job description, a trainer can define the learning requirements or the material requirements for new or transitioning employees.

3. They should first be able to identify groups that would create a diverse workforce. Examples: single parents, older workers, minorities and women, welfare recipients, and global candidates. In order to retain these employees, students would first need to understand the needs of each group, and then create plans and programs that accommodate these specific needs. For example, to attract and keep single mothers, employers could give employees schedule flexibility, and train the supervisors to have an increased awareness of and sensitivity to the challenges single parents face. sourced with consideration give to the same set of advantages and disadvantages listed above. The training plans need to be created by training experts familiar with the actual position and compiled into a training manual applicable to each section...

Every position would have a formal (written) description. Training procedures would be documented for each position. Supervisors would be formally accountable for training.

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