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no it goes anti the concept of relationship marketing. the employee must practice good customer so as the retain the customers time and again. notable the cost of gaining new customer is greater then the cost of maintaining the already existing customers. therefore the employee must work In a meaner that will increase the number of returning customers. notable the attitudes of employee must adhere to the principle that the customer is always right ( newcare)
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∙ 12y ago
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Why should a store clerk treat a customer well?
So the customer will continue shoping there
What is the importance of monitoring performance in the workplace for the customer?
Customer is monitored so that an employee knows exactly what products customers like. One way employer monitors customers is by the use of store cards.
What is customer servise?
it is when people who works in a store helps you find/buy things. so its just when a employee helps a costesmer in sny kind of store. i hope this helps u understand what it is.
How do you deal with a diffcult customer?
how to deal with a difficult customer in a retail store
How to give customer service if customer cant find a product in store?
You can help him by giving him directions or if you don't know yourself then you should ask the manager or send to someone who can advise well
What should you do if the customer does not have a current backup?
store credit or employee credit
Can an employee of a store bodily remove a customer?
This is such a bad idea that it should never even be considered. The liability goes out of sight in an instant. Call the local police department. Why does the store want the customer out? If a customer gets loud and obnoxious in the store, the store has an obligation to try to talk the customer down. (Unless he is under the influence.) He may have a complaint. Deal with it. No store employee is allowed to go off on this person. Be smart about this. Good luck.
Are grocery store cashiers considered customer service jobs?
Yes, a customer service employee deals with a customer regarding his or her purchase. This type of interaction can be before, during, or after the purchase.
What mystery customers are?
Mystery customers is someone pretending to be a real customer for a store or a restaurant and secretly check things about the business such as customer service, cleanliness of the store and if the employee are doing their job right.
Can a store ban a customer without cause?
Sure. After all, it is their private store. (Unless it's a chain store, and the store's administrators have stated that an employee cannot ban customers.)
Why should a store clerk treat a customer well?
So the customer will continue shoping there
How do you return shoes to Nike Store?
You should bring them in to the store with the receipt, and tell a employee there that you want to return them.
What is the importance of monitoring performance in the workplace for the customer?
Customer is monitored so that an employee knows exactly what products customers like. One way employer monitors customers is by the use of store cards.
What is customer servise?
it is when people who works in a store helps you find/buy things. so its just when a employee helps a costesmer in sny kind of store. i hope this helps u understand what it is.
Should a store clerk call a customer honey or dear?
yes
Where can i find the academy sports and outdoors employee handbook?
You can find the Academy Sports and Outdoors employee handbook online at academy.com. Edit: I have not found it on the website. Could you be more specific.
What role should the customer play?
Depending on where the customer is (a store or a restaurant for example) there are certain rules they should abide by. For example like leaving a tip (restaurant) or being polite enough not to talk on the phone through the checkout counter (store).
