A small business should only be require to offer training courses and customer service courses if they have 5 or more employees. If the small business consists of 5 employees or less, it makes no sense to take money that would be better invested in expanding the business, and investing in courses.
Congratulations on receiving your nursing degree! Employee training courses vary from job to job.
To increase the rate of customers returning to do more business
If unable to answer a question from a customer, explain that you are a new employee and quickly find someone who can better help the customer
If unable to answer a question from a customer, explain that you are a new employee and quickly find someone who can better help the customer
It depends on what the purpose of training was. If the training was within the work hours, then employee should be paid. If not, then it is not required to but the employer should provide a bit of support to the employee. You better check the labor code of Oregon to know better of their rules.
You can find someone to design a employee training software for you at http://www.etq.com/training/ and http://www.eleapsoftware.com/employee-training-software/employee-training-software.html .
To increase the rate of customers returning to do more business
To increase the rate of customers returning to do more business
The processes established by businesses dictate how representatives treat their customers. Many businesses check using quality assurance to ensure that representatives are following their business process. This entire process encourages excellence in customer service.
Have the ability to count to 10. Actually, never mind. Some of the employees there can't do that.
Training and orientation at Macy's will require the employee to learn to use a cash register or computer system. They will learn about the inventory in the store and where to find things as well as how to provide customer service.
Where can I find good customer service training for my IT folks? Where can I get a customer service training ? My company has finally grown to the point where we need a customer service desk