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It will stop working along with cruz control, voice control, and volume when the wires on the clock spring wears. The clock spring holds all the wiring going to the controls on the steering wheel and allows the steering wheel to turn without damaging the wires. The clock spring makes everthing run smoothly in terms of the wheel turning. The clock spring is located under the plastic on the TOP of the steering wheel. You will find all the wires are connected to it. It usually goes out after years of turning and wear and tear.
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