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Literally, the Customer is often times wrong. However, we need to approach Customer complaints not as a battle between us being right and the Customer being wrong as that's a battle you will never win in the long run, I.E. they'll stop doing business with you. We have to make the Customer feel as though they are right by doing everything we can to resolve the problem, even if that means swallowing our pride and giving them what they want because in the long run, that's how you earn a Customer for life.

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15y ago
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12y ago

how to know your customer

customer is always right, it maybe to deal our customer in bussines but I'm dificullty making customer right as i need

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16y ago

Do you believe that the customer is always right?

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13y ago

This comment was attributed to Harry Gorgon Selfridge, the retail magnate. Founder of one of the most successful stores in the world. This comment therefore carries with it a basic truth.

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15y ago

The success of a business depends on the number of it's costumers. But of course that's stupid. Who come up with that?

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Q: About the saying -customers is always right?
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Related questions

What is the important thing in dealing with customers?

The customer is always, always, right!


Do you believe that the customer is always right why and why not?

no, a customer is not always right because some of the logical things customers say and do ain't appreciable and are somehow on overall unacceptable. some customers can be foolish, unethical based on thestatement that a customer is always right . customers mostly perceive their own ideas or statement as right even though it is not.


What is one tip to handle customers effectively?

Remember the customer is always right.


Are customers always right?

everyone says it, but no, the customer is not always right, but you should pretend that they are, because arguing with a customer can bring down the restaurant's reputation.


What was David Crockett famous saying?

Be always sure you're right - Then go ahead


Why does one need to interact well with customers?

If you aren't nice to customers, they either won't come back or complain and get you fired. The customer is always right.. even when they are wrong.


They understand that what I'm saying is always just a joke and that I'm not some obsessive pervert right?

this will be on Failblog by morning.


What are some tips for Chinese business etiquette?

Some tips for Chinese business etiquette is to always serve customers to the best of your ability and to remember that customer is always right all the time.


Why customer isn't always right?

Unfortunately, customers often act from misinformation, and sometimes from malice. For instance, a customer may demand a product that a company does not offer. In this case, the customer is not right.


Why is behavioral aspect of marketing crucial to the marketing profession?

behavioral aspect of marketing is crucial to marketing profession because it helps the marketer to know whom he is dealing with in order to serve him better. as the saying goes customers are always right, unless u know the customer before you can satisfy his or her needs properly


How do you make a difference to customers?

You can add a smile and ask your question starting with "hello sir/madam. How may I help you?". Remember in mind that customers are always right, try to satisfy their needs in a polite and caring manner.


What is the origin of this saying - There's never enough time to do it right but there's always time to do it over?

My father, repeatedly, as I was growing up.