Trojan horse dialer 17e on your computer and its taken away your access to the internet is there any way you can get rid of it without downloading anything?

CALL YOUR CONNECTION SERVICE

i got it, but now im back online!!!!!after it severde my connection to the internet, i looked at my connection status and ask it to repair its self(im using a windos xp)then it was written that i needed a new ip address.It made me mad because my internet access was partial or non existent,so i called my connection service.ALL YOU HAVE TO DO IS TELL THEM YOU NEED AN NEW TCP/IP ADRESS BECAUSE YOURS AS CHANGED SOMEHOW.But you know that the Trojan as done something to it.your service provider should be abell to reset or change your VMD or something and youll be back online