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What are the advantages for chatbot apps?

Updated: 11/9/2022
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NextbrainTechnologie...

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6y ago

Best Answer
  • Cost savings
  • Increased sales
  • Increased customer interaction
  • Reaching new customers
  • Gaining a deeper understanding of customers

If no one has told you yet, your customer service agents are an impeccable asset to your company. But it is difficult to micromanage a large number of agents and help them get better. So, as part of the vision of turning MyAlice(myalice.ai) into a one-stop e-commerce customer service tool, it has some great features to help you improve your helpdesk agents!

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sandra807

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2y ago
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Nell Infotech

Lvl 2
4y ago

Chatbots have changed the landscape of customer communication.

Did you know? 85% of businesses will have customer interactions handled by some sort of chatbot by 2020.

It’s time to up your customer service strategy with chatbots!

BENEFITS

1) Next generation machine interaction to improve customer experience - an ability to provide reliable, cost-effective and responsive services.

2) Self-Service (“Do-It-Yourself”) option to help reduce agent interaction through phone calls, emails and personal interactions.

3) Increase the overall productivity and reduce cost of operations.

BOT CONNECTORS

Integrate seamlessly with multiple channels without disturbing existing enterprise channel

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