What are the criteria for acquisition and acceptability of a software packages?

Answer 1

Software developers often distinguish acceptance testing by the system provider from acceptance testing by the customer (the user or client) prior to accepting transfer of ownership. In the case of software, acceptance testing performed by the customer is known as user acceptance testing (UAT), end-user testing, site (acceptance) testing, or field (acceptance) testing.

A smoke test is used as an acceptance test prior to introducing a build to the main testing process.

Testing generally involves running a suite of tests on the completed system. Each individual test, known as a case, exercises a particular operating condition of the user's environment or feature of the system, and will result in a pass or fail, or boolean, outcome. There is generally no degree of success or failure. The test environment is usually designed to be identical, or as close as possible, to the anticipated user's environment, including extremes of such. These test cases must each be accompanied by test case input data or a formal description of the operational activities (or both) to be performed-intended to thoroughly exercise the specific case-and a formal description of the expected results.

Acceptance Tests/Criteria (in Agile Software Development) are usually created by business customers and expressed in a business domain language. These are high-level tests to test the completeness of a user story or stories 'played' during any sprint/iteration. These tests are created ideally through collaboration between business customers, business analysts, testers and developers, however the business customers (product owners) are the primary owners of these tests. As the user stories pass their acceptance criteria, the business owners can be sure of the fact that the developers are progressing in the right direction about how the application was envisaged to work and so it's essential that these tests include both business logic tests as well as UI validation elements (if need be).

Acceptance test cards are ideally created during sprint planning or iteration planning meeting, before development begins so that the developers have a clear idea of what to develop. Sometimes (due to bad planning!) acceptance tests may span multiple stories (that are not implemented in the same sprint) and there are different ways to test them out during actual sprints. One popular technique is to mock external interfaces or data to mimic other stories which might not be played out during an iteration (as those stories may have been relatively lower business priority). A user story is not considered complete until the acceptance tests have passed. Process The acceptance test suite is run against the supplied input data or using an acceptance test script to direct the testers. Then the results obtained are compared with the expected results. If there is a correct match for every case, the test suite is said to pass. If not, the system may either be rejected or accepted on conditions previously agreed between the sponsor and the manufacturer.

The objective is to provide confidence that the delivered system meets the business requirements of both sponsors and users. The acceptance phase may also act as the final quality gateway, where any quality defects not previously detected may be uncovered.

A principal purpose of acceptance testing is that, once completed successfully, and provided certain additional (contractually agreed) acceptance criteria are met, the sponsors will then sign off on the system as satisfying the contract (previously agreed between sponsor and manufacturer), and deliver final payment.

User acceptance testing User Acceptance Testing (UAT) is a process to obtain confirmation that a system meets mutually agreed-upon requirements. ASubject Matter Expert (SME), preferably the owner or client of the object under test, provides such confirmation after trial or review. Insoftware development, UAT is one of the final stages of a project and often occurs before a client or customer accepts the new system.

Users of the system perform these tests, which developers derive from the client's contract or the user requirements specification.

Test designers draw up formal tests and devise a range of severity levels. Ideally, a system's user acceptance tests and its formal integration and system test cases should not be drafted by the same person. The UAT acts as a final verification of the required business function and proper functioning of the system, emulating real-world usage conditions on behalf of the paying client or a specific large customer. If the software works as intended and without issues during normal use, one can reasonably extrapolate the same level of stability in production.

User tests, which are usually performed by clients or end-users, do not normally focus on identifying simple problems such as spelling errors and cosmetic problems, nor showstopper defects, such as software crashes; testers and developers previously identify and fix these issues during earlier unit testing, integration testing, and system testing phases.

In the industrial sector, a common UAT is a "Factory Acceptance Test" (FAT). This test is performed before installation of the concerned equipment. Most of the time it is not only checked if the equipment meets the pre-set specification, but also if the equipment is fully functional. A FAT usually includes a check of completeness, a verification against contractual requirements, a proof of functionality (either by simulation or a conventional function test) and a final inspection.

The results of these tests give confidence to the clients as to how the system will perform in production. There may also be legal or contractual requirements for acceptance of the system.

Acceptance testing in Extreme Programming Acceptance testing is a term used in agile software developmentmethodologies, particularly Extreme Programming, referring to the functional testing of a user storyby the software development team during the implementation phase. The customer specifies scenarios to test when a user story has been correctly implemented. A story can have one or many acceptance tests, whatever it takes to ensure the functionality works. Acceptance tests are black-box system tests. Each acceptance test represents some expected result from the system. Customers are responsible for verifying the correctness of the acceptance tests and reviewing test scores to decide which failed tests are of highest priority. Acceptance tests are also used as regression tests prior to a production release. A user story is not considered complete until it has passed its acceptance tests. This means that new acceptance tests must be created for each iteration or the development team will report zero progress.

Types of acceptance testing Typical types of acceptance testing include the following

User acceptance testing This may include factory acceptance testing, i.e. the testing done by factory users before the product or system is moved to its destination site, after which site acceptance testing may be performed by the users at the site.

Operational Acceptance Testing (OAT) Also known as operational readiness testing, this refers to the checking done to a system to ensure that processes and procedures are in place to allow the system to be used and maintained. This may include checks done to back-up facilities, procedures for disaster recovery, training for end users, maintenance procedures, and security procedures.

Contract and regulation acceptance testing In contract acceptance testing, a system is tested against acceptance criteria as documented in a contract, before the system is accepted. In regulation acceptance testing, a system is tested to ensure it meets governmental, legal and safety standards.

Alpha and beta testing Alpha testing takes place at developers' sites, and involves testing of the operational system by internal staff, before it is released to external customers. Beta testing takes place at customers' sites, and involves testing by a group of customers who use the system at their own locations and provide feedback, before the system is released to other customers. The latter is often called "field testing".