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When solving customers problems you should?
Listen to the custom attentively, so reassuring the customer that you are taking the customer's problems seriously. Know what procedures you can follow to help them solve their issue and know when its appropriate to cascade the issue to a supervisor of line manager. Never consider developing conflict. Some customers believe they are certain rights but have not understood that those rights. There may be certain agreements between the customer and the business which the complainant is unaware. These have to be explained in a manner that does not inflame the situation.
What are customer needs?
Customer needs is what the Customer needs!
What is a marketing term for lost customer?
Customer churn, customer attrition or customer defection - these are few marketing term for lost customer.
What is customer analysis?
Customer Analysis helps you to reach the right customer at the right time. Manthan's customer analytics provides the comprehensive view of customer topography. Able to predict the customer behavior. Can achieve customer centricity.
What is the difference between good and excellent customer service?
Customer service is "Good" when the customer is "satisfied", and customer service is "Excellent" when the customer is "Delighted"
What rights do I have as the customer of a cable internet provider?
A cable internet provider customer has many rights. You have to make sure you receive the services you signed up for and you always have the option to cancel if you are not satisfied.
What if a customer refuses to give their correct social security number?
You don't have the authority to demand a social security number of a customer. They are within their rights to refuse that information.
What is one drawback to consumer-protection regulations do?
It gives the customer certain additional rights (in addition to their legal rights). For example - goods sold must be fit for the purpose they were designed for.
Who is active customers?
An active customer is one that participates and not only buys or consumes. They are persons that gives equal feedback to make customer sevice more effective and those that stand up for customers rights.
What are the lien holders rights?
What are the rights of a lienholder on a car title when it comes to repossion of a vehicle?
Explain the rights and duties of a banker?
DUTIES tO ACCEPT THE CHEQUES OF THE CUSTOMER TO KEEP THE PROPERTY OF THE DEPOSITOR SAFELY TO BE CONFIDENTIAL WHEN DEALING WITH THE CLIENT TO CORRECT ANY DESCRIPANCIES ON THE CUSTOMER'S ACCOUNT TO OBEY ANY STANDING ORDERType your answer here...
What are the main points of the Consumer Credit Protection Act?
The consumer Credit Protection Act is designed to protect the customer. The main points are Consumer Rights and Warranties, Unfair Practices, Rights and Obligations and Credit Agreements.
When solving customers problems you should?
Listen to the custom attentively, so reassuring the customer that you are taking the customer's problems seriously. Know what procedures you can follow to help them solve their issue and know when its appropriate to cascade the issue to a supervisor of line manager. Never consider developing conflict. Some customers believe they are certain rights but have not understood that those rights. There may be certain agreements between the customer and the business which the complainant is unaware. These have to be explained in a manner that does not inflame the situation.
What are the 7 rights of logistics?
Right product - delivered to the customer/client. Needs to meet customer specifications Right customer - receiving the goods they require Right time - when the customer can take delivery Right place - no good at the wrong place Right condition - working and undamaged Right quantity - no good being one piece short of the required number Right cost -
What rights does a small business in New York State against a customer who stopped payment?
take them to small claims court if the amount is $5000.00 or less.
How does a business address their social responsibility?
Provision of a positive image in the sense of human rights,labour conditions, customer relations and the business impact on local community
Rights and duties of a bank?
Duties to accept the deposit of money in an ordinary course of business during the working hours to maintain the secrecy of account to pay the cheque issued by the customer if in order to give reasonable time notice if bank it self wants to close an account RightsTo put lien on customer To set off an account To recover the service charges from customer as per prevalent country lawsright of protection against the fraud due to negligence of customer
