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What are the features of MBWA?

Updated: 9/17/2019
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Q: What are the features of MBWA?
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What are some of the advantages to MBWA?

Gives a unique insight into the businessMBWA allows managers to see things as they really are and nearly always yields surprises. It is a far more proactive management style, allowing the manager to spot things before they are raised more formally and, as such, enables the manager to have a far better understanding of the business.MBWA has been found to be particularly helpful when an organization is under exceptional stress; for instance, after a significant corporate reorganization has been announced. It is no good practicing MBWA for the first time on such an occasion, however. It has to have been a regular practice before the stress arises.MBWA is an informal top management practice. It makes the entire workplace less formal. It was MBWA that made leadership more effective in many well-run organizations. It "lets senior management hunt for and enjoy chatting with the creative thinkers in the guts of the organization".5 MBWA frequently goes together with an open-door management policy.Raises the manager's profileWhile it may seem that employees resent the idea of a manager 'snooping around', in actual fact, staff surveys generally reveal that team members like to see a lot of their managers. Managers that are invisible are often felt to be distant and unapproachable and it can damage team working if the manager doesn't get involved in day-to-day operations.It brings new opportunities for communicationMBWA encourages managers to interact with all their staff and can be an ideal opportunity to exchange ideas and feedback about developments in the business. It is the people that do the job every day that normally have the greatest insight into process inefficiency. MBWA can tap into this knowledge.


Distinguish between management by objective and management by walking around?

Motivating the workforce by providing each level of management, and often employees as well, with specific objectives. Performance is then measured against the objectives selected. While management by walking around is a hands-on style of management based on regularly walking around to speak to, question, and listen to employees, and to learn more about work processesThis question can be easily confusing, Management by Objective does not compete with MBWA (Management by walking around). In fact, you can easily be applying MBWA in an MBO environment. Management By Walking Around is just a style, where the manager chats with the employees a bit on their desk, gathers some information, gives some advice, etc...


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