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the color of product is pale and not interesting to buy

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sofia novrida

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2y ago
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11y ago

The "nature" means what the compliant is actually about, i.e. poor service, faulty goods

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Q: What are the nature of customer complaint?
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What does Nature of the complaint means?

what does nature of complaint mean


How can a complaint be viewed as an opportunity?

A complaint can be viewed as an opportunity because the Customer is providing us with direct feedback on their dissatisfaction, which allows us to improve our performance relative to the nature of their complaint. Also, if you can resolve a customer complaint exceptionally, these customers tend to be customers for life and tell others how great your company is, which can lead to additional sales, etc.


Should you verify a customer's complaint?

no.


How do you make a customer complaint to the CEO of the company?

Talk to customer service.


What is customer complaint?

A customer complaint is when a customer id dissatisfied with a product or service and will complain about it to management. Many people take advantage of this kind of situation so they can get something for free.


How do you speak to dissatisfied customer?

Quietly,calmly and with respect. Allow them to express themselves completely and deal with their complaint as if it were you making the complaint. Never argue with a customer.


How do you reply to a complaint from a customer that has registered it with the better business bureau?

when a business replies to your letter or complaint


Taking personal responsibility for a customer's complaint?

Ownership


What details need to be recorded from a customer complaint?

jo.


What are some common complaints about O2's customer service?

The main common complaint with O2 customer service is the impersonal nature in which it is set up. People don't like getting automated messages that do little to solve the problem, and customer service reps who might as well be automated messages.


Tell you how to handle a customer complaint answer and quastion?

tell the boss


What is complaint?

Complaint is the gap between customer's expectations and the actual value delivered by the product or service. In general, a complaint is an expression of displeasure, such as poor service at a restaurant.