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What can you do when you changed an American Veterans group insurance policy to Providian Life and after paying on it for more than 20 years after the death of your husband they are refusing to pay?
Wiki User
∙ 12y ago
Visit your state veterans administration representative and explain your predicament. Give him or her a chance to work for you. They will get answers for you. Take all evidence you have. That person will then contact the higher level veterans administration, probably in Houston, Texas and begin to sort it out. They've done a great job in reducing the waiting period for answers.
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I would suspect your first policy with American veterans group was changed to providian life by an agent trying to make a commission. There should be some paper work either in your files, or at least at the providian life home office indicating your husband knew what he was doing as he needed to sign and understand that he was cancelling one policy and getting another. That is one senerio.
I am sure the insurance company told you why you can not collect. If you paid all the premiums, and were not the sole or joint beneficiary, I doubt if there is much you can do about it. Take a good look at the policy and see who is/was the beneficiary, and then call the home office. Forget the local agent for the time being.
Wiki User
∙ 12y ago
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