Remote infrastructure management is often used by companies that have an internet technologies (also called IT) team. Almost every business on the planet uses IT people.
Remote Infrastructure Management (RIM) is defined by analysts as the remote support and management of various IT services that are related to infrastructure support from global delivery sites. The service offering encompasses remote monitoring and management, which includes support, administration, maintenance, troubleshooting, and performance enhancement. These services include the remote system monitoring of the following: data center, networks (WAN and/or LAN including switches, routers, and hubs), database administration, desktops, servers and related peripherals and e-mail systems.
Infrastructure analysts are consultants who work directly for companies or work on a freelance basis. They are mostly responsible for diagnosing problems in computer infrastructure rather directly through the computer or through remote access.
Out-of-band (OOB) management is a networking term that refers to accessing and managing network infrastructure at remote locations and doing it through a separate management plane from the production network.
Help desk Services Server Configuration Server Commissioning and decommissioning Server and Backup Management Server Management Remote and Onsite Desktop Management Database Management Application Performance Management Network Management LAN/WAN Security
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There are a number of companies that offer free remote access software. For example, interested individuals can find this software at the web domains "LogMeIn" and "WebEx," amongst others.
Sort of. Remote infrastructure monitoring would fall under network monitoring. Network monitoring in general focuses on the monitoring of your network infrastructure: things like switches, routers, etc. Remote just means your monitoring it from outside the network, and is a feature available in many solutions.
There are several companies, which provide free remote access. Some of those are for example TeamViewer, LogMeIn or Gizmo, you will find additional information at this site: http://www.techsupportalert.com/best-free-remote-access-software.htm.
Most companies offer remote support software. Microsoft, apple and several other smaller vendors offer the same. Usually if they are selling their software, remote support is included or can be purchased.
Information regarding remote network management can be obtained from the Intel Corporation. They offer various solutions to remote network management in addition to service packages for aspiring IT departments.
There are several companies that offer specialised software for remote access to computers. Go To My PC was ranked as the best in reviews this year and is available from their own website which also offers a free trial.
One can download remote desktop management tools from sites such as Microsoft, Manage Engine, Softpedia, Remote Desktop Manager, Sourceforge and Techspot.