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What do you call a type of phone system such as when you call an institution usually a machine answers your call and it ask you to press the extension number?
Wiki User
∙ 12y ago
It's an automated call router. Basically the system has a number of options for the caller to choose from - and depending on which option is chosen, the call is routed to the relevant department or person.
Wiki User
∙ 12y ago
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