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Contact your Claims Adjuster

You should call your claims adjuster. He will be able to tell you where your claim is at in the process. Most states allow up to 60 days to settle your claim excepting unique situations and disaster areas when they are allowed more time.

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There are several options you can pursue. You can contact your agent to see if he/she can get the company to respond to your claim. You can also find a Public Adjuster to assist you in the handling of your claim. A Public Adjuster is a person familiar with insurance policies who can help you get the money to fix your home. Finally, you can talk to an attorney to help you. Find an attorney who specializes in first party insurance law. You do not want to see a personal injury attorney because he/she will not have the knowledge a specialist will have in that area.

You can contact your local bar association for the name of an attorney in your area. Also, several states have organizations that regulate Public Adjusters.

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Q: What do you do if you are not getting a response on your homeowners insurance claim?
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