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What does the term constituent relationship management refer to?
Wiki User
∙ 10y ago
Constituent relationship management refers to how a business uses tools and resources to keep in touch with customers. Blackbaud is a website that can give you more information.
Wiki User
∙ 10y ago
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Meaning of customer relationship management?
Customer relationship management (CRM) is a broad term that covers concepts used by companies to manage their relationships with customers, including the capture, storage and analysis of customer, vendor, partner, and internal process information.
