described new consumers as more knowledgeable about the products they purchase, possessing more sophistication, being a little more impulsive and less patient, wanting to be treated as individuals rather than numbers, and desiring to be treated fairly
The customer will expect the same quality goods and service and will be happy when they receive what they expect.
As a customer, what key service standards would you expect to see
The main thing the customer will expect is to get an answer quickly and of course to be treated with the upmost respect.
Todays macs can be configured anywhere from 2 gb on the customer to 32gb on prosumer.
For Security Reasons And Safety. For your own benefit
internal customers expectations
Because they expect it.
•difference between service and delight
Customer satisfaction is giving the customer something they expect and it makes them happy. Customer delight is giving the customer something they never expected but they value it highly once they have it.
it is used in communication for inventory management for data management for customer relationship management
use technical language in a way that conveys you expect the customer to understand you
Going the extra mile for a customer means to do the job plus more. A solid customer service representative will give the customer more than they expect.