What email address do you use to get explanation of benefits paid by Blue Cross Blue Shield?

Answer 1

Blue Cross/Blue Shield plans and addresses are specific for each state. If you are asking about an EOB for patients rather than for providers, then an EOB will not be sent if the plan is self-insured and BC/BS is the administrator: the patient pays an upfront co-pay, and no explanation is needed. (All large corporations in the U.S.A. and most state-benefits plans are self-insured.) If the plan is private (single subscriber) or is a group plan that is insured, then you should receive an EOB. If you did not, then you can find the BC/BS address in your state online. If you are employed and are in a group plan, whether insured or self-insured, then your employer will have that address for your plan.