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While many people point to things like rites and rituals, norms of behavior, heroes and legends, these are outputs of a culture. They do not contribute to the culture; they express what it already is.

The real factors that contribute to the culture are these:

- interpersonal and relational skills, which are the foundation for effective communication

- leadership, specifically mission, strategy, decision making models

- processes and systems

It's worth noting that interpersonal and relational skills are the foundation for all of this. Leadership, with its elements, and processes/systems must be built upon the foundation skills in order to be effective.

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Q: What factors contribute to the culture of an organization?
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