it should work...if not its broken. return it for extended warrinty.
Hold the home button and the sleep button at the same time until the ipod restarts
hold the middle and the menu button to reset it
When it freezes hold down the power button (the one at the top) and the home button for about 10 seconds or until the apple symbol shows up on the screen. Your ipod will restart and it should be fine.
If your ipod classic freezes hold down the (Menu) button and the (Center) button [at the same time for at least 30 seconds] Which will restart your iPod. After that it should be working! If it still isn't working then Leave your ipod on until it dies and then charge it and it should be perfectly fine. ~ Leela :)
Hold the home button and power button and it should restart otself
is it charged? if it might not be, try that. if it doesnt work, then you can try restarting it which can be done by pressing on the center button and "menu" until you see an apple
try pressing the shut down button above the ipod . if didnt work , try holding home button and the shut down button for 5 minutes ignore everything keep pressing until it turns off .
it depends on what type of ipod you have if you have a ipod touch (any generation) than just press the home button if it is frozen try turning it off by pressing the top button and if that doesnt work than hold down the home button and the lock button (button on the top) at the same time. If it still doesn't work than you probably might want to go to the Apple Store and see what they can do. If you dont have an ipod touch or an Apple Product than I do not know!
Press both the Home and Sleep/Wake button at the same time for about 5 seconds. This should restart the devise. If that doesn't work, connect it to iTunes.
if its an ipod try pressing the middle button...on a mp3 player just look to see if there is a power button
Hold the Home button and Sleep button at once until the screen goes black (about 10 seconds). The iPod will then restart, which can take a few minutes.
When your iPod is frozen, all you have to do is this: Hold down the home button, and the button on top of your iPod for about 5 seconds, until the 'Apple' company icon appears. Let it load, and your iPod should be back to normal.