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If you're installing something - you're setting it up for the first time. If you're upgrading - you're replacing something that's already there by a more up to date version. Take the 'Open Office' software suite for example. I first installed it when it was version 1.4, from a CD-ROM in a computer magazine. I'm now using version 3.2 - which has been upgraded via the internet. Each successive version has over-written the previous one.

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Q: What is Difference between installation and upgrading?
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