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What is a hybrid service?

Updated: 8/17/2019
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11y ago

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Hybrid services are an integral part of any lodging or food and beverages premise where intangible and tangible elements of a product are necessary to be present simultaneously to facilitate the service process to be complete and create the right output, example the server who is a service staff (intangible) needs to present the food (tangible) at your table to facilitate the service process.

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