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  1. Expertise in Digital TV - Does the service provider have adequate experience, infrastructure, technology and relevant expertise to offer a good quality digital TV service. Do they have a track record of providing high quality Set Top Boxes and a reliable service to many consumers?
  2. Types of Set Top Boxes - Does the service provider give you only 1 type of Set Top or does he have a range of different types of Set Top Boxes to meet your requirements ( such as a Standard definition box , a High definition box and a High Definition Digital Video Recorder box )
  3. High Definition content - Does the service provider give you genuine HD channels?
  4. Warranty - Does the service provider give a warranty on its Set Top Boxes?
  5. Interactive services - In addition to TV channels, will you be able to choose from a range of interactive services for each member of the family?
  6. High Definition (HD) service - Does the service provider give an HD service with the best of HD channels?
  7. Convenience - Can you make your payments through a Helpline, mobile or on the internet? Can you buy recharge vouchers and are they easily available?
  8. Video on Demand service - Does the service provider give you a Video on Demand service which gives you access to a large library of movies, TV shows and concerts?
  9. Channels of your choice - Will you have the option to choose your favorite channels / packages & only pay for those?
  10. Customer Service - Does the service provider offer good quality customer service with professional installation, after sales support (with 24x7 call centers), guidance & counseling in service enhancement?
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13y ago

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