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Q: What is error message E-3 on a glucose blood reader mean?
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What does the error E7 mean on the Precision Extra Glucose Meter?

Codes from the Manual:E-1: Temperature is too hot or too cold for the system to work properly. Move your monitor and test strips to a location where the temperature is appropriate and monitor again with a new test strip. You may have to wait for your monitor to adjust to the new temperature. Refer to your test strip instructions for use for the appropriate operating range. If the error message appears again, contact Customer Care.E-2: Monitor error. Turn the monitor off, then repeat previous monitoring steps. If the error message appears again, contact Customer Care.E-3: There may be a problem with the test strip. Review the monitoring instructions. Monitor again with a new test strip. If the error message appears again, contact Customer Care.E-4: Blood glucose result may be too high to be read by the system. OR There may be a problem with the blood glucose or blood ß-Ketone test strip. Monitor again with a new test strip. If the error message appears again, contact your healthcare professional immediately.E-5: Blood applied to test strip too soon. Review the monitoring instructions. Monitor again with a new test strip. If the error message appears again, contact Customer CareE-6: Calibration/Test strip error. Repeat the calibration using the calibrator bar that came with the test strip you are using. Check the date setting on your monitor. Check the expiration date on the test strip foil packet. If the error message appears again, contact Customer Care.E-7: Test strip error. Test strip is damaged, used, or the monitor does not recognize it. Monitor again using a test strip designed for use with Precision Xtra. If the error message appears again, contact Customer Care.E-8: Monitor error. Remove test strip, turn monitor off, and try to monitor again. If the error message appears again, contact Customer Care.E-9: Monitor error. Remove test strip, turn monitor off, and try to monitor again. If the error message appears again, contact Customer Care.Customer Care: (800) 527-3339


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