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What is in store credit?

Updated: 12/20/2022
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12y ago

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In-store credit represents a liability on the part of a company (in most cases a "store") towards another party (usually a customer) that it will satisfy by transfer of assets other than cash (usually store inventory or services). One example would be a retail clothing store. If a customer returns some clothing, the store might give the customer in-store credit instead of cash. The store then has an obligation to provide the customer with more clothing of the same value as the returned goods.

Many stores maintain a return policy of in-store credit to limit their loss of revenue on returned items. If the cash is returned, in exchange for the returned goods, it effectively negates the original transaction. If store credit is given instead of cash, the store keeps the cash and simply exchanges one item of inventory for another.

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