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Internal customers are people or groups of people within your company, that receive and make use of the products produced by you in your work function, or make use of a service provided by yourself. Example: i am the secretary of a law firm, and the lawyers (internal customers) make use of my service to prepare documents and make telephone calls. Similarly in a cellularphone manufacturing company, the procurement departments purchases materials required for production, in this case the internal customers are the workers making the cellularphones.
Wiki User
∙ 13y ago
Wiki User
∙ 14y agoInternal customers are people or groups within your own company who receive and make use of a product or service you provide as part of your work for the same company.
Wiki User
∙ 13y agoAdd your answer:
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Who are sales internal customers?
operations
What are the characteristics of your internal customers?
The characteristics of your internal customers are many. One is that they are within your business and they provide some type of service to your business.
Why are employees called internal customers?
Employees are called internal customers because they work for/with the organization from the inside vs. external customers who are customers who pay for a product or service. Much like companies serve external customers, they must serve internal customers (employees) in terms of training and development, job satisfaction, reward and recognition, feedback on performance. The relationship between external customers and internal customers is very symbiotic. Without one, you wouldn't have the other and without either, companies wouldn't exist.
How would the process of obtaining feedback from internal customers differ from the process of obtaining feedback from external customers?
The process of obtaining feedback from the internal customers is usually easier and cheaper as compared to obtaining feedback from external customers.
What is the difference between internal and external customer service?
internal customers are the people you service within your company, external customers and the people that do business with your company
Who are internal customers of an hospital?
patients;
What does a internal customer expect?
internal customers expectations
Are family members of the employee external or internal customers?
Internal
What is an internal customer and an external customer and give you two examples of each?
the difference between internal and external customer is that internal customers are the employees of the company whereas the external customers are only the customers outside the organisation.....
Who are sales internal customers?
operations
What are the characteristics of your internal customers?
The characteristics of your internal customers are many. One is that they are within your business and they provide some type of service to your business.
Why are employees called internal customers?
Employees are called internal customers because they work for/with the organization from the inside vs. external customers who are customers who pay for a product or service. Much like companies serve external customers, they must serve internal customers (employees) in terms of training and development, job satisfaction, reward and recognition, feedback on performance. The relationship between external customers and internal customers is very symbiotic. Without one, you wouldn't have the other and without either, companies wouldn't exist.
Who is an internal and external customer?
Internal customers are familys
How would the process of obtaining feedback from internal customers differ from the process of obtaining feedback from external customers?
The process of obtaining feedback from the internal customers is usually easier and cheaper as compared to obtaining feedback from external customers.
What are the internal customers at a restaurant?
The internal customers are basic the employees, therefore they are the waiters, chefs, chef assistant, managers, bartender, cleaners and etc.
Why are internal and external users are important?
internal users are those who identify the raw material for producing a useful product because internal customers are people who provide service to the external customers.
How do you deal with internal customers?
very carefully
