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Pre-sales technical support covers technical questions about a product before the person asking these questions has bought the product (hence 'pre-sales'). These inquiries are typically free of charge, and will typically help clarifying attributes or performance aspects of a product prior to making a purchase decision.

Post-sales technical support deals with all matters arising when using a product or technology after it has been sold or licensed (post-sale). Post-sale technical support can be free, and often is fee-based, covering simple issues like, for example, the installation of a software on a PC, to active co-design.

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Q: What is pre and post-sales Technical support?
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