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A key concept is that of Hard and Soft HRM: Storey has differentiated between hard and soft outlines of HRM, typified by the Michigan and Harvard models correspondingly.

'Hard' HRM focuses on the supply side of human resources. It laid emphasis on costs in the structure of headcounts and places manage determinedly in the hands of management. Their position is to administer numbers effectively, keeping the personnel intimately matched with requirements in stipulations of both bodies and performance.

'Soft' HRM, conversely, stresses the human aspects of HRM. Its apprehensions are with communication and inspiration. People are led more willingly than managed. They are engaged in determining and realizing deliberate objectives.

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Q: What is storey hard and soft model of human resource management?
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