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We use Filemaker for CRM, mostly contact info and notes on meetings and calls. There is a one-way sync from Filemaker to Outlook to populate the Outlook address book (which syncs with Blackberry). One-way sync suits us because it means that contact info management is controlled centrally.

The user presses a custom button in the Outlook toolbar once every couple of weeks, or whenever they want their contact info refreshed. The button calls an Outlook VBA script that tells Filemaker to export contact info to a text file. The script then moves the contact info from the text file to the Outlook contacts folder, checking for any items to update, add, or delete.

If you don't want to use VBA, you could still use Outlook by getting a Filemaker plug-in that gives access to Outlook contact info from within Filemaker. You could even get a full sync going.

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Q: What is the best way to sync a filemaker database to a Blackberry?
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