What is the difference between a 'formal' and 'informal' document?
an informal document is a document usually sent internally in companies to tell people what to do next or that they habve to go somewhere A formal document is a document adhering to traditional standards of correctness. A formal document is usually sent when an entity is communicating with other external entities. A informal document is a document that is not officially recognized or controlled. Eg. when an employee sends a weekly status to his direct manager. Usually informal documents are common within the same entity.