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It's also worthwhile mentioning what a "Procedure" means. Some people consider "Procedure" and "Work instruction" the same thing, but a distinction can be made.

Broadly speaking a process is WHAT you do and a procedure/WI HOW you do it.

Supposedly ISO 9000 has these definitions:

Process: set of interrelated or interacting activities which transforms

inputs into outputs.

Procedure: a specified way to carry out an activity or a process.

Elsewhere the distinction between procedure and WI has been made by the following descriptions.

Procedures - tell you who does whatwhen.

Work Instructions - tell you how to do something.

Where "Who" means title or department not actual name. And "When" generally means in what sequence, not clock time.

Depending on the company, management may concern themselves with process.

Leads may concern themselves with following procedures.

Other employees concern themselves with work instructions.

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