0
Want this question answered?
Be notified when an answer is posted
Add your answer:
Earn +20 pts
Why is it important to have good product knowledge in Customer Service?
because its make it seen knowledgeable and you don't talk rubbish to the customer.
What is product knowledge?
An understanding of a good or service that might include having acquired informationabout its application, function, features, use and support requirements. A businesssales representative is an example of an individualthat is typically expected to acquire considerable product knowledge about the goods and services that they are responsible for sellingto consumers.
What is important a good product or friendly fast service?
Friendly fast service. Why, because if you have a good priduct but not a good service, why would people buy it? Whereas if you have a not so good product but an absolutley fast and friendly service, then people might be tempted to but it!
What are best qualities to be sales representative?
he should be good at personality,educated,skilled,good knowledge,active,courtesy,knowledge of the product etc.....
How do you get good feedback from customer?
We are conducting the survey and asking a feedback from customers about the customer service and product/service.
Why is it important to have good product knowledge in Customer Service?
because its make it seen knowledgeable and you don't talk rubbish to the customer.
What is the Importance of skill acquisition?
It give knowledge it give good expressing
What is product knowledge?
An understanding of a good or service that might include having acquired informationabout its application, function, features, use and support requirements. A businesssales representative is an example of an individualthat is typically expected to acquire considerable product knowledge about the goods and services that they are responsible for sellingto consumers.
What is the importance of having a good relationship between the production department and the logistics department?
Good relationship will ensure that all communications are done respectfully and on time. It will also ensure that service or product delivery is effective.
What is important a good product or friendly fast service?
Friendly fast service. Why, because if you have a good priduct but not a good service, why would people buy it? Whereas if you have a not so good product but an absolutley fast and friendly service, then people might be tempted to but it!
What is meant by the statement science can provide information that people use to make decisions?
Science helps people get a deeper understanding of a product or service. This knowledge then helps people decide whether it is a good idea to buy a product or not.
What are best qualities to be sales representative?
he should be good at personality,educated,skilled,good knowledge,active,courtesy,knowledge of the product etc.....
What is the importance of product in a company?
for good quality produce in the outcome of the future of the company
Is an electric stapler considered a good or service product?
It is a good. If you take documents to a bindery to have them stapled, the stapling is a service.
Is service a product?
A service is a product. But it is not a tangible good. However, even tangible goods are valued only because of their services to man.
How can I find what skills are needed for a customer service career?
Patience, attentiveness, communication skills, product knowledge and time management skills are all highly valued skills for working in customer service. Career Builder is a good resource for finding more information about customer service careers.
What is a Complementary product?
A complementary good is one used in conjunction with another good or service.
