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What is the main difference between informational listening and critical listening?
Victoriamorales
Critical thinking uses rational reason, whereas in empathic listening tunes in to the feelings and emotions.
Critical thinking involves determining the meaning and significance of what is observed or expressed, or, concerning a given inference or argument, determining whether there is adequate justification to accept the conclusion as true. Critical listening is listening in order to evaluate and judge, forming opinion about what is being said. Judgment includes assessing strengths and weaknesses, agreement and approval. This form of listening requires significant real-time cognitive effort as the listener analyzes what is being said, relating it to existing knowledge and rules, whilst simultaneously listening to the ongoing words from the speaker.
Informational listening, the next step beyond discriminating between different sound and sights is to make sense of them. To comprehend the meaning requires first having a lexicon of words at our fingertips and also all rules of grammar and syntax by which we can understand what others are saying. The same is true, of course, for the visual components of communication, and an understanding of body language helps us understand what the other person is really meaning. In communication, some words are more important and some less so, and comprehension often benefits from extraction of key facts and items from a long spiel. Comprehension listening is also known as content listening, informative listening and full listening.
One difference is the comprehensive or informational listening could be done before the critical listening.
Wiki User
∙ 11y ago
The main difference is that informational listening focuses on gaining understanding or knowledge from the message being communicated, while critical listening involves evaluating or analyzing the message to form judgments or opinions about it. Informational listening is about comprehending the information, while critical listening involves questioning, interpreting, and assessing the information being presented.
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