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What is the most important thing a technician should do for a driver complaint?
Wiki User
∙ 15y ago
listen carefully ask questions and verify the complaint while the customer is present
Wiki User
∙ 15y ago
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A technician is troubleshooting a driver complaint on an engine in a piece of equipment what should he do first?
Verify the complaint while the driver is present, and if possible replicate it.
Where should the technician look to investigate driver problems?
Device Manager
A technician is troubleshooting a user complaint that a printer is not printing a report Which step is one of the first that the technician should take?
- Check the Device Manager on the user computer for hardware problems
A technician has installed a new sound card in a PC but it is not operating correctly Where should the technician look to investigate driver problems?
Device Manager
What should the technician do first after upgrading the video driver and the computer will not boot properly?
start the computer in safe mode and roll back the driver
In the past the technician has received many complaints about rudeness regarding this coworker How should the technician handle this complaint?
Politely. Most people tend to forget that without customers there would be no company, no phone to answer, and no technician. Without knowing the circumstances, I would suggest that the technician communicate the customer's complaint to the co-worker so that an appropriate response can be formulated. These days (and in this competitive environment), the customer can (and will) go elsewhere for any number of reasons - price being the most popular. You have to do it better (and cheaper) than your competition.
A technician has installed the driver for a scanner attached the scanner to the computer and performed an initial test scan What should the technician do next to complete the testing phase of the?
your dads balls
In which two situations should a technician create a restore point?
before an operating system update and before installing a new driver.
How does or should the process of resolving customer complaints differ when dealing with internal customers?
Internal customer complaints should be resolved with the same professionalism, sensitivity and courtesy you would use handling an external complaint. If an external complaint becomes an ongoing dispute or argument it is important to handle said complaint with immediacy before it has a negative impact on your business.
When checkin in medications on an invoice the technician should?
when checking in medications oin an invoice the technician should
How do you file a complaint to Guthy Renker?
You should direct your complaint to the Better Business Bureau.
Should you verify a customer's complaint?
no.
