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Managers are MANAGEMENT and complaints should be taken up immediately. With the next highest head of management. If the complaint is something that is not resolved, it could be placed as a bad desicion by management and could lead to a strike. if a whole union asks a small company manager about complaint, they should talk to a union head and a lawyer.

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16y ago
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Q: What is the role of a manager when a complaint is made by a union?
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