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An ombudsman is a person who acts as a trusted intermediary between an organization and some internal or external constituency while representing the broad scope of constituent interests. The word 'Ombudsman' is based on a Swedish word meaning 'Agent'.

For specific descriptions of roles played by ombudsmen in different countries check out the wikipedia page.

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14y ago
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3d ago

An ombudsperson acts as an impartial mediator or advocate to help resolve disputes and complaints within an organization. They provide a confidential and informal channel for individuals to voice their concerns and seek assistance in addressing issues they may be experiencing. Ombudspersons also promote fairness, transparency, and accountability in decision-making processes.

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